1. Introduction

The protection of your personal data is very important to us. We therefore process your personal data exclusively on the basis of the statutory provisions, in particular the General Data Protection Regulation ("GDPR"), the applicable Data Protection Act ("DSG") and the Telecommunications Act ("TKG"). Set out below you will find out which information we collect, process and use when you visit and use our website https://www.laioliveoil.com/ ("website"). We may have to update these data protection and cookie provisions from time to time in the course of the further development of the Internet. We therefore recommend that you check this page periodically to ensure that you have read the most current version.

2. What are personal data? 

Personal data is information about data subjects whose identity is determined or at least can be determined. This includes your name, your email address and your home address. 

3. What personal data do we collect from you and for what purpose? 

3.1.Contact 

If you contact us by e-mail, telephone or using our contact form, the personal data you provide (name, e-mail, telephone number, etc.) and the content of your request will be processed and stored by us for six months (pre-contractual measures or legitimate interests). It goes without saying that we will not forward your request to third parties without your consent.

3.2. Orders via the web shop

For the purpose of contract processing, we process the information provided in the web shop (name, address, telephone number, email address) and the selected goods. The data you provide is required to fulfill the contract or to carry out pre-contractual measures. Without this data, we cannot conclude the contract with you. There is no data transfer to third parties, with the exception of the transfer of the address to the shipping company commissioned by us to deliver the goods and to our tax advisor to fulfill our tax obligations.

3.3 Transmission to third parties 

We also transfer your personal data to external parties or service providers to the extent necessary:to IT service providers and / or providers of data hosting or data processing or similar services; to any third parties who are involved in fulfilling our obligations towards you (such as parcel service providers when delivering your online shop order to you, payment service providers when processing payments in the online shop, banks for processing payments); to other external third parties to the extent necessary (eg auditors, insurance companies in the event of an insured event, legal representatives in the event of an incident, etc.); to authorities and other public bodies to the extent required by law (eg tax authorities, etc.).

4. Storage period

In principle, we only store your personal data for as long as it is necessary to fulfill our obligations towards you. For reasons of the tax and company law retention obligations that apply to us, however, we usually save your personal data provided in connection with orders for seven years after the contract has been fulfilled.

5. Data security We take appropriate technical and organizational security measures to protect your personal data from accidental or unauthorized deletion, alteration or loss, theft and unauthorized viewing, disclosure, reproduction, use, modification or access. 

6. Data subjects‘ rightsYou can request information about the data stored about you at any time. In addition, under certain conditions you can request the correction or deletion of your data. You may also have the right to restrict the processing of your data. In addition, you can revoke your consent at any time without giving reasons with effect for the future. You have the option of contacting a data protection supervisory authority with a complaint. The data protection supervisory authority responsible for us is: Austrian Data Protection Authority, Barichgasse 40-42, 1030 Vienna. You can of course also contact us if you have any questions at the following E-mail address: info@lai.gr